A major U.S. telecom provider sought to modernize its agent training for high pressure retention calls. Traditional modules were static, slow to deliver results, and left new hires unprepared.

With AuxoAI, the company deployed an AI powered Retention Training Copilot that introduced adaptive voice simulations, personalized learning paths, and real time feedback. Trainers gained visibility into progress, while agents practiced with precision in simulated live environments.

Within weeks, the enterprise saw measurable gains: faster ramp up, higher readiness, and stronger retention outcomes. What began as an onboarding initiative has now become the foundation of a continuous learning system that scales with business needs.